I have an issue with a product, how can I get help?

You should open a Support Ticket in our Discord Server and our staff will help you.

How can I purchase X product?

If you see a product you like, you can purchase by clicking the button on the product card.

What is HiddenTech Studios?

HTS is a development studio focusing on providing custom Discord bots. You can learn more about it here.

Are you hiring more staff?

We are! Check out our Career page for our current openings.

What payment methods do you support?

We currently only have PayPal as payment method for custom Discord Bots. Roblox products/services are paid with Robux.

How can I get a refund?

We do not provide refunds for purchases made using Robux as Roblox currently doesn't support it.
Purchases made using PayPal are refundable up to 14 days after the payment has been completed.